How to solve LG Stylo account authentication issue?

Question

How to solve LG Stylo account authentication issue?

Having trouble with LG Stylo account authentication? Find solutions to fix the issue and regain access in this handy guide.

Subject: LG Stylo - Sub Subject: LG Stylo account authentication problem
Date: 12/27/2023 Status: SOLVED
3 answered / 1 voted, viewed icon

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score 137 · Accepted Answer

How to Solve LG Stylo Account Authentication Issue

LG Stylo is a popular line of smartphones that offer great features and performance. However, like any other electronic device, it can experience certain issues, one of which is the account authentication problem. If you are facing this issue on your LG Stylo, fret not, as we have some steps that can help you resolve it.

Step 1: Verify your Internet Connection

The first thing you should check when encountering an account authentication issue is your internet connection. Ensure that you are connected to a stable and reliable Wi-Fi network or have a strong cellular data connection. A weak or unstable connection can hinder the authentication process.

Step 2: Restart your LG Stylo

Many software-related issues can be resolved simply by rebooting your LG Stylo. To do this, press and hold the power button until the power options menu appears. Then, tap on the "Restart" option and wait for your device to restart. Once it powers back on, check if the account authentication issue is still present.

Step 3: Clear Google Play Services Cache

Google Play Services is responsible for handling various functions on your device, including account authentication. Clearing its cache can often fix authentication problems. Follow these steps:

Go to "Settings" on your LG Stylo.
Scroll down and tap on "Apps & notifications."
Tap on "App info."
Scroll down and tap on "Google Play Services."
Tap on "Storage & cache."
Tap on "Clear cache."

Step 4: Remove and Re-add Google Account

If clearing the cache did not resolve the authentication issue, you can try removing and re-adding your Google account. Here's how:

Go to "Settings" on your LG Stylo.
Scroll down and tap on "Accounts & sync."
Tap on your Google account.
Select "Remove account" and confirm the action.
To re-add your account, tap on "Add account" and follow the on-screen instructions.

Step 5: Factory Reset your LG Stylo

If none of the previous steps worked, performing a factory reset can help resolve persistent account authentication issues. However, keep in mind that a factory reset erases all data on your device, so make sure to back up important files before proceeding. Here's how to factory reset your LG Stylo:

Go to "Settings" on your LG Stylo.
Scroll down and tap on "System."
Tap on "Reset."
Select "Factory data reset."
Review the warnings and tap on "Reset phone."
Enter your device PIN or password, then select "Delete all."

Once the reset process is complete, set up your LG Stylo as a new device and check if the account authentication issue has been resolved.

If the problem still persists after following these steps, it is recommended to contact LG support or visit an authorized service center for further assistance with your LG Stylo device.

By following the steps outlined above, you should be able to resolve the LG Stylo account authentication issue and regain access to your device.

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How to solve LG Stylo account authentication issue?