LG Stylo locked out of Google account, what to do?
Experiencing a lockout on your LG Stylo device can be frustrating, particularly when it comes to accessing your Google account. However, there are several steps you can take to resolve this issue and regain access to your account. Let's explore some potential solutions:
1. Reset Google Account Password
If you cannot access your LG Stylo due to a forgotten password, the first step is to reset your Google account password. You can reset it by following these steps:
- Visit the Google Account Recovery page on a computer or mobile device and click on "Forgot password?"
- Enter the email address associated with your Google account and click "Next".
- Select the password reset method (typically via email or phone verification) and follow the on-screen instructions to reset your password.
Once you have reset your password, try logging in to your LG Stylo using the updated credentials.
2. Bypass Google Account Verification
In case you have performed a factory reset on your LG Stylo or purchased a used device that is locked with someone else's Google account, you might need to bypass the Google account verification process. Follow these steps to do so:
- Connect your LG Stylo to a Wi-Fi network.
- When prompted with the Google Account Verification screen, tap on the text input field to open the keyboard.
- Tap and hold the "@'" key until the keyboard settings menu appears.
- Select "Google Keyboard Settings" from the menu.
- From the keyboard settings, tap on the three dots in the top right corner and select "Help & Feedback".
- In the Help section, search for "Delete or disable an account". Tap on the link that appears with this title.
- In the next screen that appears, select "Google Privacy Policy" from the options shown.
- On the Privacy Policy screen, long-press any word to access the text selection options.
- Select "Web Search" from the selection options. This will open the Google search app.
- In the search bar, enter "Settings" and select the corresponding result to open the phone's Settings menu.
- From the Settings menu, locate the "Backup & Reset" option and perform a factory data reset.
After the factory reset, you should be able to set up your LG Stylo device using your own Google account credentials.
3. Contact LG Support
If the previous methods did not work, it is advisable to reach out to LG support for further assistance. LG's customer service team can guide you through the process of unlocking your LG Stylo in case of a Google account lockout. They may require proof of purchase or other information to verify your ownership of the device.
Remember, it is crucial to keep your Google account credentials and device passwords secure to avoid unnecessary lockouts. Regularly update your passwords and enable two-factor authentication for added security.