How to troubleshoot ob error on WHIRLPOOL Calypso washer?

How to Troubleshoot OB Error on WHIRLPOOL Calypso Washer

How to Troubleshoot OB Error on WHIRLPOOL Calypso Washer

If you own a WHIRLPOOL Calypso washer and are encountering an OB error, it is an indication of an out-of-balance load. This error occurs when the washer detects that the laundry load is not distributed evenly within the drum. Fortunately, resolving this issue can often be done with a few simple troubleshooting steps. In this article, we will guide you through the process of troubleshooting the OB error on your WHIRLPOOL Calypso washer.

1. Stop and Restart the Cycle

The first step when encountering the OB error is to stop the current cycle. Press the "Stop" button on the washer's control panel to halt the operation. After a couple of minutes, press the "Start" button to initiate a new cycle. Sometimes, the error may have been triggered due to an isolated incident. By restarting the cycle, you will give the washer a chance to redistribute the load and hopefully resolve the issue.

2. Check for Overloading

Overloading the washer can often lead to the OB error. Make sure you are not exceeding the recommended capacity of the machine. Check the user manual or the manufacturer's website for the correct weight limits for your Calypso washer. If you have overloaded the machine, remove some items and distribute the load evenly before restarting the cycle.

3. Verify Proper Positioning

Ensure that your washer is placed on a flat and stable surface. If the machine is not level, it can cause the load to shift and trigger the OB error. Use a bubble level to check the washer's position and adjust the feet if necessary. Also, make sure the washer is not leaning on any nearby objects or walls that could hinder its balance during operation.

4. Inspect and Repair Suspension System

The Calypso washer's suspension system plays a crucial role in maintaining proper load balance. Inspect the suspension system for any visible damage, such as broken springs or loose connections. If you notice any issues, it is advisable to consult the washer's user manual to understand how to replace or repair the suspension components. In some cases, professional assistance may be required.

5. Clean the Drain Pump Filter

A clogged or restricted drain pump filter can affect the washer's ability to distribute the load evenly. To clean the drain pump filter on your Calypso washer, locate the filter assembly, which is often found at the bottom front of the machine. Carefully follow the instructions provided in the user manual to remove, clean, and reinstall the filter. Regularly cleaning the filter can help prevent future OB errors.

6. Contact WHIRLPOOL Support

If you have followed all the troubleshooting steps above and the OB error persists, it may indicate a more significant problem with your Calypso washer. At this point, it is recommended to contact WHIRLPOOL customer support or schedule a service appointment. Provide them with all the necessary information, including the model number, error code, and the steps you have already taken to troubleshoot the issue. They will be able to offer further assistance and guide you towards a resolution.

By following these troubleshooting steps, you should be able to identify and resolve the OB error on your WHIRLPOOL Calypso washer. Remember to always prioritize your safety and consult the user manual or seek professional help when needed.