How can I troubleshoot the weak and dropping Wi-Fi on my Motorola Moto G Play (2021)?
Are there any known issues specific to the Motorola Moto G Play (2021) that could be contributing to weak or dropping Wi-Fi?
Subject: Motorola - Sub Subject: Moto G Play (2021)Date: 5/11/2023 Status: SOLVED
1 answered / 4 voted, 158 viewed.
How to troubleshoot weak and dropping Wi-Fi on Motorola Moto G Play (2021)
If you are experiencing weak and dropping Wi-Fi signals on your Motorola Moto G Play (2021), there are several troubleshooting steps you can follow to improve the situation:
- Check Wi-Fi signal strength: Make sure you are within a reasonable range of your Wi-Fi router. Walls, distance, and obstructions can weaken the signal. Move closer to the router to see if there is any improvement.
- Restart your phone: Sometimes a simple restart can fix temporary glitches in Wi-Fi connectivity. Power off your phone, wait for a few seconds, and then power it back on.
- Restart your Wi-Fi router: Similar to restarting your phone, restarting your Wi-Fi router can clear any temporary issues it may be experiencing. Power off the router, wait for a few seconds, and then power it back on.
- Forget and reconnect to Wi-Fi network: Go to the Wi-Fi settings on your Moto G Play (2021), find your Wi-Fi network, and choose "Forget" or "Remove". Afterward, reconnect to the network by entering the password.
- Update phone software: Ensure that your Motorola Moto G Play (2021) is running on the latest software version. Sometimes system updates contain bug fixes and improvements related to Wi-Fi connectivity.
- Reset network settings: Resetting network settings can resolve any software-related issues affecting Wi-Fi connectivity. Go to the Settings app, select "System", then "Advanced", and finally "Reset options". Choose "Reset Wi-Fi, mobile & Bluetooth" and confirm.
- Check router settings: Access your Wi-Fi router's settings through a web browser and ensure that it is configured correctly. You may consult the router's manual or contact your internet service provider for assistance.
- Try a different Wi-Fi network: Connect to a different Wi-Fi network (e.g., public Wi-Fi or a hotspot) to see if the weak or dropping signal persists. This will help identify if the issue is specific to your network or the phone itself.
- Contact Motorola support: If the problem continues after performing the above troubleshooting steps, it is recommended to reach out to Motorola customer support or visit their official support website for further assistance.
By following these troubleshooting steps, you should be able to improve the weak and dropping Wi-Fi signal on your Motorola Moto G Play (2021) and enjoy stable and reliable connectivity.
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❝How can I troubleshoot the weak and dropping Wi-Fi on my Motorola Moto G Play (2021)?❞ answers. Bethany asked first. Total 1 replies.
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