How can you perform a hard reset on an LG Stylo to remove a Google account lock?

Performing a hard reset (factory reset) on an LG Stylo can help remove a Google account lock (FRP - Factory Reset Protection) if you have the correct credentials. However, if you don’t have access to the Google account linked to the device, you’ll need to prove ownership to Google or contact the original owner to regain access. Here’s how to perform a hard reset:

Steps to Perform a Hard Reset on an LG Stylo

1. Backup Your Data (if possible)

   • A hard reset will erase all data on the device, so back up any important files if you can access the phone.

2. Turn Off the Phone

   • Power down the LG Stylo completely.

3. Boot into Recovery Mode

   • Press and hold the Volume Down button and the Power button simultaneously.

   • When the LG logo appears, release the Power button for a second, then press and hold it again while still holding the Volume Down button.

   • Release both buttons when the factory reset screen appears.

4. Navigate to Factory Reset

   • Use the Volume buttons to navigate to the Factory data reset option.

   • Press the Power button to confirm.

5. Confirm the Reset

   • Select Yes to confirm the factory reset.

   • The phone will begin the reset process, which may take a few minutes.

6. Reboot the Phone

   • Once the reset is complete, select Reboot system now.

   • The phone will restart and prompt you to set it up as new.

Removing Google Account Lock (FRP)

If the phone is still locked to a Google account after the reset, you’ll need to enter the credentials of the previously linked Google account. If you don’t have this information:

1. Prove Ownership to Google

   • Visit Google’s FRP removal page: https://accounts.google.com/signin/recovery.

   • Follow the steps to recover your Google account.

2. Contact the Original Owner

   • If the device was previously owned, contact the original owner to remove the account from the device remotely via their Google account settings.

3. Visit an Authorized Service Center

   • If you can’t recover the account, visit an LG-authorized service center with proof of purchase to unlock the device.

Important Notes

• FRP is a security feature designed to prevent unauthorized access to a device after a reset.

• Avoid using third-party tools or methods to bypass FRP, as they may violate terms of service or damage the device.

• Always ensure you have access to the Google account linked to your device before performing a reset.

If you’re unable to resolve the issue, contact LG support for further assistance.