How to fix GM 21 Pro's frequent Wi-Fi signal losses?
Learn how to troubleshoot and resolve frequent Wi-Fi signal losses on your GM 21 Pro device with our step-by-step guide.
Subject: General Mobile - Sub Subject: GM 21 Pro losing Wi-Fi signal frequentlyDate: 1/3/2024 Status: SOLVED
3 answered / 1 voted, 132 viewed.
How to Fix GM 21 Pro's Frequent Wi-Fi Signal Losses | Troubleshooting Guide
How to Fix GM 21 Pro's Frequent Wi-Fi Signal Losses
If you are experiencing frequent Wi-Fi signal losses with your GM 21 Pro, it can be quite frustrating. However, there are several troubleshooting steps you can take to resolve this issue and improve your Wi-Fi connectivity. In this article, we will guide you through the process of fixing Wi-Fi signal losses on your GM 21 Pro.
1. Restart Your GM 21 Pro
A simple restart can help resolve temporary software glitches that may be causing Wi-Fi signal losses. Press and hold the power button on your GM 21 Pro, then tap on the "Restart" option when prompted. Once your device restarts, check if the Wi-Fi signal loss issue is resolved.
2. Check Wi-Fi Signal Strength
Weak Wi-Fi signal strength can result in frequent signal losses. Ensure that you are within range of your Wi-Fi router and there are no obstructions between your GM 21 Pro and the router. You can also try moving closer to the router to see if it improves the signal strength.
3. Forget and Reconnect to Wi-Fi Network
In some cases, reconnecting to the Wi-Fi network can help resolve connectivity issues. Follow these steps to forget and reconnect to the Wi-Fi network on your GM 21 Pro:
- Go to the Settings menu.
- Select "Wi-Fi" and locate your Wi-Fi network from the list.
- Tap on the network name and select "Forget" or "Delete" option.
- Restart your GM 21 Pro.
- Go back to Settings, select "Wi-Fi," and reconnect to your Wi-Fi network by entering the password.
4. Update GM 21 Pro's Software
Outdated software can sometimes cause Wi-Fi connectivity issues. It is essential to keep your GM 21 Pro's operating system up to date. Follow these steps to check and update your device's software:
- Go to the Settings menu.
- Select "System" and then choose "Software Update" or "About Phone."
- If an update is available, click on "Download" and follow the on-screen instructions to install it.
- Once the update is complete, restart your GM 21 Pro and check if the Wi-Fi signal loss problem is resolved.
5. Reset Network Settings
If none of the above steps have resolved the issue, you can try resetting the network settings on your GM 21 Pro. Note that this will remove all saved Wi-Fi networks, passwords, and VPN settings. Proceed with caution and follow these steps:
- Go to the Settings menu.
- Select "System" and then choose "Reset" or "Backup & Reset."
- Tap on "Reset Network Settings."
- Confirm your selection and enter your device's passcode if prompted.
- Your GM 21 Pro will restart, and the network settings will be reset to default.
- Reconnect to your Wi-Fi network and check if the signal loss problem is resolved.
By following these troubleshooting steps, you should be able to fix the frequent Wi-Fi signal losses on your GM 21 Pro. If the issue persists, it is recommended to contact GM customer support for further assistance.
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❝How to fix GM 21 Pro's frequent Wi-Fi signal losses?❞ answers. Riley Bennett asked first. Total 3 replies.
How to Fix GM 21 Pro's Frequent Wi-Fi Signal Losses
The GM 21 Pro is a popular smartphone model known for its impressive features and performance. However, one common issue that some users may face is frequent Wi-Fi signal losses. In this article, we will explore various troubleshooting steps to help you resolve this problem and ensure a stable Wi-Fi connection on your GM 21 Pro.
1. Check Wi-Fi Network Settings
Start by verifying your Wi-Fi network settings. Go to the Settings menu on your GM 21 Pro and select "Wi-Fi." Confirm that the Wi-Fi is turned on and connected to the desired network. If you notice any discrepancies or connection issues, tap on the Wi-Fi network name and select "Forget." Then, reconnect to the network by entering the password correctly.
2. Restart Router and GM 21 Pro
Frequent Wi-Fi signal losses can sometimes be caused by temporary glitches. To eliminate this possibility, power off your GM 21 Pro and restart your router. Wait for a few minutes before turning them back on. Once both devices are up and running, try connecting to the Wi-Fi network again and check if the signal loss issue persists.
3. Move Closer to the Wi-Fi Router
Distance from the router can affect Wi-Fi signal strength. If you tend to experience frequent signal losses, try moving closer to your Wi-Fi router. In some cases, obstacles such as walls and furniture can obstruct the signal, causing weaker connectivity. By reducing the distance and minimizing any potential barriers, you might see an improvement in Wi-Fi signal stability.
4. Update Software
Outdated software can lead to compatibility issues, including problems with Wi-Fi connectivity. Ensure that both your GM 21 Pro's operating system and the router's firmware are up to date. Visit the official website of the device manufacturer or contact their customer support for instructions on how to perform software updates.
5. Disable Power-Saving Mode
Power-saving mode on your GM 21 Pro can limit Wi-Fi performance to conserve battery life. Disabling this mode might improve your device's ability to maintain a strong Wi-Fi signal. To do this, go to Settings, select "Battery," and turn off any power-saving options that may be limiting Wi-Fi connectivity.
6. Reset Network Settings
If the above steps haven't resolved the issue, resetting your GM 21 Pro's network settings might help. This action will remove saved Wi-Fi networks, Bluetooth pairings, and other network-related preferences. To reset network settings, navigate to Settings, select "System," "Advanced," and choose "Reset options." Tap on "Reset Wi-Fi, mobile & Bluetooth," and confirm your selection.
7. Contact Customer Support
If you have tried all the above steps and are still experiencing frequent Wi-Fi signal losses on your GM 21 Pro, it may be beneficial to contact customer support. The manufacturer's support team can provide additional guidance tailored to your specific device and offer further solutions or recommendations.
By following these troubleshooting steps, you can address the frequent Wi-Fi signal losses on your GM 21 Pro and ensure a reliable Wi-Fi connection.
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